This Renewal Policy governs the renewal process for subscription plans of Fluxosphere, the online file compression and decompression application (“Service”), provided by [Your Company Name] (“Company”).
1. Subscription Renewal
1.1. Automatic Renewal: By subscribing to Fluxosphere, you agree to automatic renewal of your subscription plan at the end of the initial subscription term, unless you cancel your subscription prior to the renewal date.
1.2. Renewal Notice: We will send you a renewal notice via email prior to the expiration of your subscription term, informing you of the upcoming renewal and any changes to your subscription plan or pricing.
1.3. Billing Cycle: Your subscription will be renewed for a subsequent billing cycle (e.g., monthly or annually), and your payment method on file will be charged automatically for the renewal unless you cancel your subscription.
2. Cancellation and Changes
2.1. Cancellation: You may cancel your subscription at any time before the renewal date by contacting us directly or through the account management settings in the Service. Cancellations made after the renewal date will take effect at the end of the current billing cycle.
2.2. Changes to Subscription: You may change your subscription plan (e.g., upgrade or downgrade) at any time before the renewal date by contacting us directly or through the account management settings in the Service. Changes made after the renewal date will take effect at the beginning of the next billing cycle.
3. Refunds
3.1. Refund Policy: We do not offer refunds or prorated credits for subscription cancellations or downgrades made during the current billing cycle. Refunds may be issued at our discretion in exceptional circumstances, such as billing errors or service interruptions.
4. Billing Disputes
4.1. Dispute Resolution: If you believe there is an error or unauthorized charge on your billing statement, please contact us immediately to resolve the issue. We will investigate and address any billing disputes in a timely manner.
5. Changes to Renewal Policy
5.1. Modification: We reserve the right to update or modify this Renewal Policy at any time, without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the Service after any changes indicates your acceptance of the revised Renewal Policy.
6. Contact Us
6.1. Questions: If you have any questions or concerns about this Renewal Policy, please contact us at [email protected]